Friday, August 18, 2017

1-248-236-5999    Schedule Service

About You!

Dedicated Professionals. Peace of Mind.

At AJ Danboise, offering the highest level of service is a tradition that began when we did in 1925.

We believe that our customer service is equally as important to our success as our technical knowledge and abilities in our industry.  This belief is evident in the education and training that we offer our employees on a continual basis to critique ourselves and introduce fresh ideas and products to our customers.

Our tradition of offering the highest level of customer service begins with your first phone call to one of our friendly Customer Care Representatives.  These helpful members of our team will assist you by answering your questions, scheduling an appointment at your home, and much more.  Our Customer Care Representatives are here to help in any way they can to insure your experience with AJ Danboise is a positive one.

This tradition continues when one of our Service Technicians comes to your home for an appointment.  Our technicians are highly trained professionals.  They have a genuine respect for you and your home.  They arrive on time, wear shoe covers to protect your home, complete the job with speed and precision in a friendly manner and clean the entire work area when finished.  Our technicians have all had complete background checks, are drug free and understand the importance of making you feel safe and comfortable while they are in your home.

This tradition of customer service doesn't stop late at night or on weekends.  Every time you call, no matter what the hour, you will reach one of our Customer Care Representatives, not an answering service!  In the case of a late night emergency at your home our Customer Care Representative will work with you to get a Service Technician to your home quickly.  The Service Technician will arrive at your home after hours with a fully stocked truck.

Even after our Service Technician leaves your home, you can still count on AJ Danboise customer service tradition.  Our customers have been putting their trust in AJ Danboise since 1925 and that's an honor we take seriously.  We stand behind our work!  Not only because our reputation depends on it, but because it's the right thing to do, and we know you count on it!  This gives you peace of mind knowing your home comfort investment is fully protected.

Professional Affiliations

Trane Comfort Speciaist     Farmington Chamber    Nexstar    Generac Generators

What Your Neighbors Are Saying

"What I liked most was the friendliness, calling ahead of time, and the technician was very courteous by covering his shoes with shoe covers to walk in our home."
– Allen O. of Novi
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